Last updated: 11 October 2025

The Blackbird Craft Collective (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us, whether online, through social media, or in person at our shop or events.

We are based in Donaghadee, County Down, Northern Ireland, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business name: The Blackbird Craft Collective
Location: Donaghadee, County Down, Northern Ireland
Email: theblackbird737@gmail.com
Website: theblackbirddonaghadee.co.uk
We are a collective of local makers and artisans offering handcrafted goods and creative experiences.

We may collect the following types of information:

• Personal identification information: Name, email address, phone number, and postal address.
• Transaction information: Purchase details, billing and delivery addresses, and payment information (processed securely by third-party payment providers).
• Communication data: Messages or enquiries you send us through email, social media, or our website.
• Marketing preferences: Your consent to receive updates, offers, or newsletters.
   

We do not collect any special category data (such as health, race, or religion) unless it is voluntarily provided for accessibility reasons.

We use your personal data to:

• Process and deliver your orders.
• Communicate with you about your purchases or enquiries.
• Send marketing emails or newsletters (only if you have opted in).
• Improve our products, services, and customer experience.
• Comply with legal or tax obligations.
   

We will never sell or rent your personal information to third parties.

We rely on the following lawful bases under the UK GDPR:

• Contract: To fulfil an order or provide a service you have requested.
• Consent: When you sign up for marketing or newsletters.
• Legal obligation: To meet record-keeping or tax requirements.
• Legitimate interest: To improve our business and communicate relevant updates.
   

We keep your personal data only as long as necessary for the purposes outlined in this policy. For example:

• Order and financial records are kept for up to 7 years to meet HMRC requirements.
• Marketing data is retained until you withdraw consent.
   

We may share your information with trusted third parties who help us operate our business, such as:

• Payment processors (e.g. PayPal, Stripe, Square).
• Delivery and postal services (e.g. Royal Mail, courier companies).
• Website or email service providers.

All partners are required to keep your information secure and use it only for the agreed purpose.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict processing.
• Withdraw consent for marketing at any time.

To exercise these rights, please contact us at theblackbird737@gmail.com.

If our website uses cookies, these may collect limited data to improve user experience or analyse site traffic. You can manage or disable cookies in your browser settings.

Details of specific cookies (if applicable) will be outlined in a separate Cookie Policy.

We take reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure. All payment data is encrypted and handled securely through trusted payment processors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Blackbird Craft Collective
Donaghadee, County Down, Northern Ireland
📧 Email: theblackbird737@gmail.com